Making a Complaint or Raising a Concern to the AfN

There is the possibility that an individual may wish/need to make a complaint or raise a concern about one of our Registrants, or about a training provision which is quality assured by us.

Below are links to the appropriate documents to let you know what we can and cannot investigate, and the procedure for doing this.

  • Submission Form
    Please use this form if you would like to raise a concern or make a complaint to the Association for Nutrition (AfN) relating to either an individual’s fitness to practise or to a training providers provision/marketing of an AfN quality assured activity.

    Regarding an Individual
    In order for us to investigate a case about an individual, they must be currently registered on the UK Voluntary Register of Nutritionists (UKVRN). You can check whether or not an individual is UKVRN registered at www.associationfornutrition.org or by calling us on 020 3795 8823.

    The 'AfN Fitness to Practice Rules ' explain our complaints procedures in detail, describing what we can investigate and the process involved.

    Regarding a Training Provision
    In order for us to investigate a case about a training provider, the activity in question must be currently quality assured by AfN through the Course Certification, CPD Endorsement or Degree Accreditation scheme. You can check whether or not a training is quality assured for its nutrition provision via www.associationfornutrition.org or by calling us on 020 3795 8823.

    The 'AfN Policy on Complaints about Training Provisions we Quality Assure' explains our complaints procedures in detail, describing what we can investigate and the process involved.

  • Your details

  • Details of UKVRN Registrant or Training Provider

  • The nature of your concern or complaint

  • Date Format: DD slash MM slash YYYY
  • Please provide details of your concern/complaint and upload supporting evidence using the upload facility at the end of this form.
  • Please outline any steps you have already taken to resolve your concern/complaint, including anyone you have already contacted, when and the response received:
  • Please describe the outcome you are seeking:
  • Upload supporting evidence here
    Drop files here or
  • This field is for validation purposes and should be left unchanged.